Sales, Pre Sale Information:

For sales or information about any of our products, performance, flight characteristics, etc.

• Please call 802-655-7700 and ask for Sal

Customer Service:

Please don’t hesitate to contact us with any customer service concerns. Our customer service department can help you with order tracking, billing, RMA, shipping information, or other general customer service concerns.

• Please call 802-655-7700 and ask for Janet or Carolyn - DO NOT send e-mail to the webmaster about customer service issues. Please call us directly!

Tech Support and Pre-Sales information:

Do you have a technical question about any of our products? Do you want to talk to “The Man”? Need to know what motor system will work best in your next project?

• Send an e-mail to Tech Support: techsupport@nesail.com

• Call 802-655-7700 ask for Sal

Web Site Support:

DO NOT e-mail the webmaster account with customer service / order questions!

Please call NSP with all customer service / order questions @ 802.655.7700

Our new web site is a totally custom coded, database driven, dynamic, secure site. We’ve done our best to test and re-test this site on every web browser and operating system known to man!

We’ve tested on

• Apple

• Unix

• Linux

• Win 95,98,ME,NT,2000,and XP

• MS IE 4.x or newer

• Netscape 4.x or newer

Every now and then we still find a “bug” in the system. If this happens to you, please let us know. We want our site to be the best it can be for our customers.

• Click Here to send comments or questions to the NSP Web Team.

• DO NOT e-mail the webmaster address with questions about the shipping status of your order. Call NSP directly @ 802.655.7700

Phone numbers, e-mail, and physical address:

We're in the store between 10:00am and 6:00pm EST Monday through Saturday

You can give us a call at (802) 655-7700.
You can fax us at 802) 655-7755.

You can write to us at:
Northeast Sailplane Products
948 Hercules Dr., Suite 12
Colchester VT 05446 USA

sal@nesail.com (for wholesale and vendor inquiries only....friends are welcome of course! NOT for Customer service. For customer service please call 802-655-7700 )

cdef@nesail.com (for wholesale and vendor inquiries only....friends are welcome of course! NOT for Customer service. For customer service please call 802-655-7700 )